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Surpassing Expectations: JLM OAS CAHPS Audit Success!

Updated: Oct 12, 2023

We're excited to share some fantastic news that highlights our unwavering dedication to exceptional healthcare and our continuous pursuit of patient satisfaction.

After our annual Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Audit, we're thrilled to announce that we've not only met but surpassed both State and National averages – a remarkable achievement we owe to our outstanding team and the invaluable trust of clients like you.

Exceeding the Norm

Our completion rates have soared to an impressive 27%, surpassing the national average of 20% by a remarkable 35%. This accomplishment stands as a testament to the hard work of our team and the support of individuals who believe in our commitment to quality healthcare.

Committed to Progress

While this victory is worth celebrating, we believe that excellence is a continuous journey. We're dedicated to consistent improvement across all aspects of our services, using your feedback to refine our strategies and enhance patient-centered care.

Strength in Collaboration

Our success in the OAS CAHPS program wouldn't be possible without the combined efforts of our team and the strong partnership we share with our clients. Your feedback shapes our path, driving us to deliver even better healthcare experiences.

What's Ahead

As we move forward, our determination to maintain this momentum and elevate our performance remains steadfast. Your input will continue to guide us towards providing the best care possible.

Gratitude and Anticipation

A heartfelt thank you for being an essential part of our journey towards excellence. We're excited to continue this remarkable partnership, reaching new heights together as we strive for better healthcare and brighter tomorrows.

Cheers to progress and shared accomplishments!

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