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CAHPS
J.L. Morgan & Associates, Inc. has been a CMS-approved CAHPS survey vendor since 2005. We strive to be innovated and leaders in the healthcare field. Our database HCAHPS averages 5 to 8% higher than the national average.
Clinical Group CAHPS
(CG CAHPS)
J.L. Morgan has over 30 facilities that utilize the AHRQ 3.1 version of CG CAHPS. This survey is designed to capture more information at the provider level. The CG CAHPS was created to understand better, assess, and improve patient care experiences. This survey is offered in Spanish and English and asks patients about their experiences with care from an ambulatory care provider over 6 months.
Helpful Tips:
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CAHPS Clinician & Group Adult Survey 3.1 – Released in the fall of 2020. This is the script used when surveying adults for CG CAHPS.
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CAHPS Clinician & Group Child Survey 3.1 – Released in the fall of 2020. This is the script used when surveying Children for CG CAHPS.
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2021 Guidelines for Using the CAHPS® Clinician & Group Survey – The most recent guidelines for CG CAHPS.
Resources:
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CG CAHPS Database – AHRQ site on the survey and a reporting database.
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CAHPS Clinician & Group Survey – The AHRQ website with more information about CG CAHPS.