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Florida's Patient Safety Culture Survey: Ensuring Quality Care with J.L. Morgan and Associates!

The Importance of Patient Safety

Patient safety is paramount in Florida's healthcare system. To ensure a high standard of care, the state mandates all hospitals and Ambulatory Surgical Centers (ASCs) to participate in the Patient Safety Culture Survey (PSCS) every two years.


What is the PSCS?

The PSCS is a confidential, web-based survey that gathers feedback from healthcare staff members.  The survey focuses on their perceptions of safety practices, communication, and leadership within their facility.


Benefits of Participating in the PSCS

The PSCS offers valuable insights for healthcare organizations. By understanding staff perspectives, facilities can identify areas for improvement and develop targeted plans to:

  • Strengthen safety protocols

  • Enhance communication channels

  • Foster a culture of patient-centered care


How J.L. Morgan and Associates Can Help

While the Agency for Health Care Administration (AHCA) oversees the PSCS process, J.L. Morgan and Associates can be a valuable partner in successfully implementing the survey for your facility.  Here's how we can assist:

  • Streamlined Implementation: We offer a user-friendly online platform that simplifies staff access and completion of the survey.

  • Confidentiality Expertise:  Data security is a priority.  J.L. Morgan and Associates adheres to strict protocols to ensure all responses remain completely anonymous, encouraging honest feedback from staff.

  • Actionable Reporting: We go beyond simply providing survey results. J.L. Morgan and Associates offers comprehensive reports with clear, actionable insights to help your facility understand its safety culture and identify areas for improvement.


Taking the PSCS

Facilities can register with AHCA and access the online survey platform to administer the survey to their staff. However, partnering with J.L. Morgan and Associates can significantly simplify the process and ensure you receive the most value from the PSCS.


Additional Resources

For more information on the PSCS,  including details on participation and data submission,  visit the Florida Agency for Health Care Administration website: https://ahca.myflorida.com/agency-administration/florida-center-for-health-information-and-transparency/office-of-health-information-exchange-and-policy-analysis/patient-safety-culture-survey-pscs


Working Together for Patient Safety

The PSCS is a valuable tool for Florida's healthcare facilities to continuously improve patient safety. By actively participating in the survey process, healthcare providers can demonstrate their commitment to a culture of safety and deliver the highest quality of care to their patients. Partnering with J.L. Morgan and Associates can ensure a smooth and successful PSCS implementation, allowing your facility to focus on what matters most – providing excellent patient care.


Contact J.L. Morgan and Associates today to learn more!

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