Thank you for choosing our facility for your care. At our facility, we’re committed to providing exceptional care, and your input plays a vital role in helping us continuously improve.

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We’ve partnered with J.L. Morgan & Associates to conduct a confidential patient experience survey for the Centers for Medicare & Medicaid Services (CMS). This survey is designed to capture information on hospital care from the patient perspective.

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What to Expect & How to Participate:

In the following weeks, you may be contacted by J.L. Morgan and Associates by email or telephone to participate in the survey. The survey is secure, brief and confidential.

• Email Invitations will come from hcahps-patient-experience@patient-feedback.com containing a link inviting you to participate in the survey (please check your spam/junk folders).

• ​Telephone: If an email address is not provided, you may receive a call from J.L. Morgan & Associates from a 205 area code in Alabama.

  • Please note: If you don’t answer, no voicemail will be left.​

Your feedback is incredibly valuable to us, as it will help us improve the quality of care we provide. Please be assured that your responses and comments will be kept confidential.​