WE'RE COUNTING ON YOU

YOUR EXPERIENCE MATTERS!

Our facility is participating in a survey and we highly value your feedback. A few weeks following your healthcare visit, our partner, J.L. Morgan & Associates, may contact you to gather feedback on your experience within our facility. You may be contacted in the following ways:

What to expect:

You may get a text, email, or phone call in the next few weeks.
Open the link and answer a short survey (about 5 minutes).
Tap “Submit.” You’re done.

How we’ll contact you:

Text Message: From (205) 749-5676 saying,

“Thanks for visiting [Facility]. Share your thoughts: [survey link]. Reply STOP to opt out.”

Email: From patient-experience@patient-feedback.com inviting you to take the survey (check your spam/junk folders).

Telephone: From an Alabama 205 area code. If you don’t answer, we won’t leave a voicemail.

Your feedback is incredibly valuable to us, as it will help us improve the quality of care we provide. Please be assured that your responses and comments will be kept confidential.