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CAHPS® Approved 

Cost Efficient 

Real Time Data

Exceptional Customer Service

Discover Excellence Patient Experience with J.L. Morgan & Associates - Your Trusted Partner for all your CMS vendor services!  Explore our website for expert insights, personalized strategies, and a commitment to your success. Contact us today!


Our Services

Our Services

Our company is well-seasoned in conducting HCAHPS, HHCAHPS, OAS CAHPS, Patient Satisfaction, Employee Morale, Discharge Outcome, OAS Discharge Outcomes, Behavioral Health Discharge Outcomes and Culture of Safety surveys. We can even work with you to create custom surveys. J.L. Morgan & Associates, Inc. operates with multiple surveyors and managers specializing in each area while maintaining an audit and data department to ensure the quality of care for our client hospitals. We are experiencing rapid growth and intend to be the leader in our industry.


J.L. Morgan & Associates, Inc. is a CMS-approved survey vendor which utilizes the telephone mode for conducting...

J.L. Morgan & Associates, Inc. Discharge Outcome Program will attempt survey contact of 100% of the hospital’s...

Post Discharge Calls

During late 2004, the Agency for Healthcare Research and Quality (AHRQ) released a survey tool that would specifically...

Human Resources

J.L. Morgan & Associates, Inc. produces real-time data pertaining to patient satisfaction for our client facilities..

Patient Satisfaction


"With JLM, you can start seeing the data information after each survey is completed. They make it easy to see results fast!
J.L. Morgan Client

Our Blog

Welcome to the official J.L. Morgan and Associates blog. This blog is to provide you with updates and information regarding all of JLM's services.

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