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CAHPS® Approved 

Cost Efficient 

Real Time Data

Exceptional Customer Service



Our Services

Our Services

Our company is well-seasoned in conducting HCAHPS, HHCAHPS, OAS CAHPS, Patient Satisfaction, Employee Morale, Discharge Outcome, and Culture of Safety surveys. We will soon be welcoming OAS DO surveys starting in 2023. J.L. Morgan & Associates, Inc. operates with multiple surveyors and managers specializing in each area while maintaining an audit and data department to ensure the quality of care for our client hospitals. We are experiencing rapid growth and intend to be the leader in our industry.


J.L. Morgan & Associates, Inc. is a CMS-approved survey vendor which utilizes the telephone mode for conducting...

J.L. Morgan & Associates, Inc. Discharge Outcome Program will attempt survey contact of 100% of the hospital’s...

Post Discharge Calls

During late 2004, the Agency for Healthcare Research and Quality (AHRQ) released a survey tool that would specifically...

Human Resources

J.L. Morgan & Associates, Inc. produces real-time data pertaining to patient satisfaction for our client facilities..

Patient Satisfaction


"With JLM, you can start seeing the data information after each survey is completed. They make it easy to see results fast!
J.L. Morgan Client

News & Events

J.L. Morgan Approved as OAS Vendor!

  • We are an official OAS CMS-Approved Survey Vendor as of October 13, 2022. 

Kristi Burgess TASCS Conference Speaker

  • Our Director of Business Development was chosen to speak about JLM services as a CMS-Approved Vendor at the Texas Ambulatory Surgery Center Society (TASCS) Conference.

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