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CAHPS® Approved 

Cost Efficient 

Real Time Data

Exceptional Customer Service

Discover Excellence Patient Experience with J.L. Morgan & Associates - Your Trusted Partner for all your CMS vendor services!  Explore our website for expert insights, personalized strategies, and a commitment to your success. Contact us today!



J.L. Morgan & Associates, Inc. is a CMS-approved survey vendor which utilizes the telephone mode for conducting...

J.L. Morgan & Associates, Inc. Discharge Outcome Program will attempt survey contact of 100% of the hospital’s...

Post Discharge Calls

J.L. Morgan & Associates, Inc. produces real-time data pertaining to patient satisfaction for our client facilities..

Patient Satisfaction

During late 2004, the Agency for Healthcare Research and Quality (AHRQ) released a survey tool that would specifically...

Human Resources

Our Services

Our Services

Our company is well-seasoned in conducting HCAHPS, HHCAHPS, OAS CAHPS, Patient Satisfaction, Employee Morale, Discharge Outcome, OAS Discharge Outcomes, Behavioral Health Discharge Outcomes and Culture of Safety surveys. We can even work with you to create custom surveys. J.L. Morgan & Associates, Inc. operates with multiple surveyors and managers specializing in each area while maintaining an audit and data department to ensure the quality of care for our client hospitals. We are experiencing rapid growth and intend to be the leader in our industry.


"With JLM, you can start seeing the data information after each survey is completed. They make it easy to see results fast!
J.L. Morgan Client

JLM News and Blog

Welcome to the J.L. Morgan and Associates blog, where we provide updates, services, and announcements. We are committed to keeping our clients informed and up-to-date on all of our offerings. Our blog is the ideal place to stay informed about the latest news and developments in our company. Whether you are a current client or just interested in learning more about our services, we invite you to explore our blog and discover how J.L. Morgan and Associates can assist you. 

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