J. L. Morgan was built on the belief that all hospitals and organizations, regardless of size or financial foundation, have the right to sound, cost-effective methods of tracking and reporting how their organization is performing compared to the rest of the nation. With this thought in mind, we developed the foundation of what we stand for and what we believe.
- Providing real-time data – If it isn’t timely, it isn’t valid.
- Ensuring the most cost-efficient surveys available.
- Surveys captured via telephone mode, ensuring personal interaction with your patients resulting in increased responses
- No “1-800″ Helpdesk”. Direct access to our management team.
Click to see our 2022 Information Packet!
OUR MANAGEMENT TEAM
Human Resources/Patient Satisfaction/DO/ED Discharge Outcome Programs
CMS CAHPS Director
Kristi Burgess DNP, RN
Director of Business Development
Discharge Outcome/ED DO Director
- Office(205) 749-0451
Marketing and Communication
- Office(205) 651-7150
- Cellular(205) 937-4615