CAHPS® Approved | Cost Efficient | Real Time Data | Exceptional Customer Service


  • “I truly appreciate these daily alerts and take the time to call back any and every patient that is need of more directions and/or attention. The reports I receive from J.L. Morgan are phenomenal! I am so proud of my providers and cannot believe the elaboration I receive vs. only doing HCAHPS. Thank you so much to the JL Morgan team for getting everything put together for us on such short notice. We appreciate the support of your team and we look forward to a fruitful partnership!”

    J. L. Morgan Client
  • Jeff, I wanted to let you know your Research and Education Leader, Kory Kasey, is amazing. South Central Regional had a great meeting this morning. It was so good we have asked Kory to provide the presentation to our hospital Board of Directors meeting tonight at 5:30 p.m.. You have an amazing R/E team!!!!!!

    J. L. Morgan Client
  • Compared to our previous vendor, J. L. Morgan always goes above and beyond our needs in delivering fast and helpful customer service to their clients

    J. L. Morgan Client
  • In our short time with your company, we have really enjoyed not only the great product you produce but also the exceptional customer service and care you provide. We are looking forward to a very long relationship with J.L. Morgan and Associates!

    Rodney Clark, COO, North Sunflower Medical Center
  • The Clinical Discharge Call Back Program has made a significant impact on several areas of patient care including a reduction in readmissions and improvement in the patient experience. This companywide program has made discharge calls a seamless, yet essential component supporting the communication and patient participation in the transition and discharge process.

    Patty K. Scott, RN, MSNA, BSN, RHIA, CPMSM, CPHQ
    VP, Quality/Case/Risk/Regulatory Compliance
    IASIS Healthcare Corporation