HCAHPS
Post Discharge Follow Up Calls
HHCAHPS
CG CAHPS
Patient Satisfaction
Employee Morale/Satisfaction
Physician Opinion
Culture of Safety
Custom (Facility Specific Surveys)
Community Needs Assessment/
   Market Share Analysi
s

Preventative Care Survey Program

 

 
top 10
  1. Real-time data
  2. The most cost effective survey vendor
  3. Our HCAHPS database average is consistently in and around 10% higher
    than the national average
  4. Providing and approved to conduct all types of healthcare surveys
  5. Offering the BEST customer service in the business and can provide you
    with EXCELLENT references
  6. Providing ALL of our clientele with a FREE Value Based Purchasing
    calculator for HCAHPS and CORE MEASURES
  7. Providing a user friendly database with real-time reports at no extra cost
  8. No extra costs to our hospitals for comments on surveys
  9. All data can be queried and cross tabulated without limits
  10. Working hard to convert hospitals to our company; working harder to
    KEEP our hospitals/clientele.
 
J. L. Morgan & Associates, Inc.
22 Olmsted Street
Birmingham, Alabama 35242

Call us anytime at 205-972-8421, or click here to fill out our online form.

 

 

Corporate Headquarters:
22 Olmsted Street
Birmingham, Alabama 35242
205-995-7139 Main Line
205-995-7141 Facsimile

Christy Duncan,

Chief Operations Officer, HCAHPS/HHCAHPS
205-995-7108 Office
ChristyDuncan@Bellsouth.net

Shanna Tucker-Cashatt, LPN,

Preventative Care Program Director
205-972-8421 Office

205-515-8888

shanna.tucker@jlmassoc.com

Tonya Harris-Haynes,

Patient Satisfaction Supervisor
205-995-7107 Office
tonya.harris@jlmassoc.com

Brandy Glenn,

Data Department Manager

Asst. Manager for HCAHPS & HHCAHPS

205-995-7139 Office
data@emedsurvey.com

brandy.glenn@jlmassoc.com

Jay Bishop, MSHA, CPHQ,

Director, Business Development
205-259-1755 Office

Jay.bishop@jlmassoc.com

 
Please fill out our contact form below.

 


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What type of facility do you need services for? (You may choose more than one)
 Acute Care Hospital 
 Critical Access Hospital 
 Physician Office 
 Clinic 
 Home Health Agency 
 Healthcare System or Group 
What services are you interested in receiving more information? (You may choose more than one)
 HCAHPS 
 HHCAHPS 
 CG CAHPS 
 Patient Satisfaction 
 Employee Morale / Satisfaction 
 Culture of Safety 
 Custom (Facility Specific Surveys) 
 Community Needs Assessment / Market Share Analysis 
 Value Based Purchasing Calculator 
How did you hear about us? Questions or Comments?
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J. L. Morgan & Associates, Inc.
22 Olmsted Street | Birmingham, Alabama 35242
205-972-8421
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